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Our Team

Bonney Brown

Co-Founder, President, and Principal Consultant for Humane Network

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  • Work Experience

    • President and Co-Founder of Humane Network, providing affordable, customized consulting services to humane organizations and animal services agencies to help them succeed with less stress (since 2007).

    • Co-Host of Shelter Success Simplified Podcast (since 2020) .

    • Co-Founder of Options Veterinary Care nonprofit clinic in Reno Nevada (since 2020).

    • Professor for University of the Pacific Shelter Management Certificate Program (since 2013).

    • Executive Director of Nevada Humane Society (6 years).

      • Led open-admission shelter admitting over 10,000 animals annually and a clinic that provided care to the shelter’s animals as well as spay/neuter for over 8,000 animals annually, including public animals.

      • Created and sustained 94% communitywide save rate (communitywide intake: 16,000).

      • Increased adoptions by 53% for dogs and 84% for cats in first year.

    • National Campaign Director for Alley Cat Allies (2 years).

    • Chief Operating Officer, National No More Homeless Pets Director and Communications Director for Best Friends Animal Society (7 years).

    • Founder and Executive Director of Neponset Valley Humane Society (7 years).

    • Retail manager and buyer, Lord & Taylor and Filene’s (10 years).

  • Recognition: 

    • ​2012 Maddie’s Fund Community Lifesaving Award.

    • 2009 Henry Bergh Leadership Award.

    • 2007 NKAC Shelter Director of the Year Award.

  • Other Experience:

    • Author of many articles on fundraising, marketing, and management for humane organizations.

    • Columnist: Reno Gazette-Journal (2007-2013, 2018-2019), Animal Sheltering Magazine (2013–2016).

    • Frequent speaker at national and regional conferences.

  • Education:

    • BFA, Boston University, 1980.

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Bonney bio
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Diane bio

Diane Blankenburg

Co-Founder, CEO, and Principal Consultant for Humane Network

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  • Work Experience:

    • ​CEO and Co-Founder of Humane Network, providing affordable, customized consulting services to humane organizations and animal services agencies to help them succeed with less stress (since 2007).

    • Professor for University of the Pacific Animal Shelter Management Certificate Program (since 2013).

    • Co-Founder of Options Veterinary Care nonprofit clinic in Reno, Nevada (since 2020).

    • Community Programs & Development Director of Nevada Humane Society (6 years).

      • Helped lead open-admission shelter handling over 10,000 animals annually and producing a 94% community-wide save rate.

      • Developed animal help desk and successful adoption promotions; dramatically increased volunteer support to more than 7,000.

      • Created signature fundraising events and programs.

    • Katrina Rescue and Recovery Director for Alley Cat Allies (2 years)

    • Network Director for Best Friends Animal Society (3 years)

    • Project Manager for Computer Sciences Corporation (2 years)

    • Founder and Lead Consultant for Teaming Technologies (5 years)

    • Department Manager & Software Engineer for General Dynamics (10 years) 

  • Recognition: 

    • 2012 Maddie’s Fund Community Lifesaving Award.

  • Other Experience:

    • Author of weekly column for Reno Gazette-Journal and New Orleans Times Picayune (6 years).

    • Frequent speaker at national and regional conferences.

    • Professor, Webster University (three international campuses).

  • Education:

    • BA/MBA, University of San Diego, 1979/1993.
       

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Mark bio

Kelley Bollen, MS, CABC

Expert Consultant for Humane Network, Animal Behavior

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  • Certified Animal Behavior Consultant with an expertise in behavioral consulting and staff training for animal shelters and clinics.

  • Director/Principal Consultant - Kelley Bollen Consulting, LLC

  • Program Director - Humane Network's Alive & Thriving program. 

  • Instructor - Shelter Behavioral Management Certificate Course offered through the University of the Pacific.

  • Adjunct Professor - Cummings School of Veterinary Medicine at Tufts University Collage of Veterinary Medicine.

  • Former Director of Behavior Programs for the Maddie’s Shelter Medicine Program at Cornell University’s College of Veterinary Medicine.

  • Certified Animal Behavior Consultant (International Association of Animal Behavior Consultants).

  • Professional member of the Association of Pet Dog Trainers.

  • BS, State University of New York.

  • MS, University of Massachusetts, Animal Behavior.

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Kelley bio

Aimee St.Arnaud

Expert Consultant for Humane Network, Access-to-Care, Clinic Management, Spay/Neuter

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  • Co-owner of private practice veterinary clinics Open Door Veterinary Care in Asheville, NC and Community Pet Care Clinic in Toledo, OH with a mission to increase access to care and remove barriers.

  • Founder of Open Door One Health Support mentorship program that builds bridges between private practices, nonprofits, and human health care by showing how to set up sustainable access to care veterinary clinics and outreach programs in a community.

  • Former Director of Veterinary Outreach Programs, Best Friends Animal Society focused on helping shelters increase lifesaving through increasing access to veterinary care for their own shelter and the community.

  • Former Director National Training Programs ASPCA Spay/Neuter Alliance that trained 1,000 veterinary professionals annually in high volume spay/neuter.

  • Former Director of Grants PetSmart Charities responsible for overseeing $15 million in grant funds.

  • Founder of Humane Ohio that performs 19,000 spay/neuters annually and serves 12 counties.

  • Co-creator of Ohio Pet Fund, the pet friendly license plate in Ohio that provides funding for spay/neuter.

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Aimee bio
Vanessa bio

Vanessa Porter

Expert Consultant for Humane Network, Programs and Management

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  • Former Outreach Manager of Maddie’s Pet Project in Nevada.

  • Former Adoption and Clinic Manager at Nevada Humane Society.

  • Emergency Relief for Best Friends Animal Society.

  • Former Sales Manager and Real Estate Agent for Lifestyle Homes.

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Kimberly bio

Kimberly Wade

Expert Consultant for Humane Network, Communications and Management

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  • Former Campaign Manager of Maddie’s Pet Project in Nevada.

  • Former Communications Director at Nevada Humane Society.

  • Former News Producer at KOLO 8 News Now.

  • BA, University of Central Florida, broadcast journalism and communications.

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Sue Neal

Expert Consultant for Humane Network, Data Analysis

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  • Member of the Shelter Animals Count Data Advisory Board

  • Former Research Consultant for Maddie's Pet Project in Nevada 

  • Former White Paper Fact-checker for HSUS-FAW

  • Former Wildlife and Exotic Animal Specialist for Michigan Humane Society

  • Adjunct Professor of Political Science, Arkansas State University and Eastern Gateway Community College

  • Executive Director of Dinosaur Hill Nature Preserve

  • Master's, Arkansas State University, public administration

  • Master's Certificate in Geographic Information Systems

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Sue bio

Kurt Fenstermacher, CAWA

Expert Consultant for Humane Network, Leadership and Operations

  • Deputy Director, El Paso Environmental Services Department

  • Former Interim Director (2 years), El Paso Animal Services (an open-admission shelter with annual admissions of more than 25,000 animals). Created new Department of Animal Services and initiated and began implementing 90% LRR by 2020 plan.

  • Former Operations Director, Lehigh Valley Zoo

  • Instructor for University of the Pacific’s Animal Shelter Management Certificate Program

  • Certified Animal Welfare Administrator

  • BA, University of Maryland – English and Government & Politics

  • MPA, Syracuse University, Maxwell School of Citizenship and Public Affairs

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Kurt bio
Heather bio

Heather Sartorelli 

Expert Consultant for Humane Network, Clinic Operations

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  • Lead Consultant with Sartorelli Consulting Services LLC.

  • Certified Veterinary Business Leader

  • Elite Fear Free Certified

  • Former Manager of Clinic Mentorship Programs for Humane Alliance/ASPCA Spay Neuter Alliance.

  • Former Medical Manager and Lead Surgery Technician at SPCA Tampa Bay.

  • AA and AS, Saint Petersburg College – Registered Veterinary Technician.

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Tiffany bio

Tiffany Barrow

Expert Consultant for Humane Network, Shelter Operations

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  • Vice President of Operations for Humane Rescue Alliance (at St. Hubert’s location).

  • Former Director of Adoption Centers at Dakin Pioneer Valley Humane Society.

  • Former Managing Director at Animal Rescue League of NH.

  • Former Chief Operating Officer at Washington Humane Society.

  • Former Director of Operations at Monadnock Humane Society.

  • American Professional Dog Trainers Instructor.

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Alan Nelson

Expert Consultant for Humane Network 

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  • Licensed Architect capable of working on architectural projects in most states within the U.S.

  • Architectural experience includes working on large and small municipal and nonprofit, no-kill animal shelters.

  • Knowledgeable about the programming, planning, and layout of animal shelters.

  • Knowledgeable about the building systems, construction methods, and materials required to build animal shelters based on prioritizing sanitation, enrichment, and capacity for care.

  • Graduate of the Lifesaving-Centered Animal Shelter Management Certificate Program from University of the Pacific

  • Past volunteer for many years in both the Kids Hope and Big Brothers program within local schools.

  • Bachelor of Architecture – Louisiana State University  

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Alan Nelson

Ryan Peterson

Expert Consultant for Humane Network, Video and Social Media

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  • Former Communications Coordinator at The Animal Foundation in Las Vegas

  • Editorial Assistant for College of Sexual and Relationship Therapists

  • Former Social Media Manager of Maddie’s Pet Project in Nevada

  • Former Videographer and Communications Specialist for Harry Mohney’s Erotic Heritage Museum

  • Former Social Media Coordinator and Videographer at University of Wisconsin-Stout

  • Former Public Relations Chairperson and Social Media Representative for Menomonie Theatre Guild

  • Former Guest Lecturer on Best Practices on Social Media for UW-Stout

  • Professional Communications and Emerging Media program, Leadership Menomonie business education program, and UW-Stout Leadership Council

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Ryan bio
Linda bio

Linda Harper, PhD

Expert Consultant for Humane Network, Compassion Fatigue and Burnout Prevention for Shelter Staff and Volunteers

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  • Licensed Clinical Psychologist and Partner of Consultants in Applied Psychology specializing in cumulative grief, compassion fatigue and burnout.

  • Consultant for Best Friends Animal Society.

  • Consultant for Chicago Veterinary Medical Association.

  • Founder and Director of Blessed Bonds.

  • Author of four books including The Power of Joy in Giving to Animals and contributing author of animal-related articles for magazines, newsletters and online sites.

  • Member of Advisory Board for ADOPT pet shelter, Naperville, IL.

  • BA, Northwestern University.

  • PhD/MA, Kent State University, clinical psychology.

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Pete bio

Pete Kimmel

Expert Consultant for Humane Network, Marketing and Fundraising

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  • Marketing Director for Nonprofix.

  • Former Marketing Director for First Coast No More Homeless Pets.

  • Former Marketing Director for SuperFi.

  • 10+ years’ experience in traditional and digital marketing specializing in email marketing, social media, branding, direct mail, and crafting successful integrated fundraising campaigns.

  • BS, University of Florida, advertising and business

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Nicole bio

Nicole Brose

Expert Consultant for Humane Network, Fundraising/Development

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  • Co-Founder and CEO of Nonprofix.

  • Board Development Chair of K9’s United.

  • Founder of Speaking of Animals (radio show).

  • Former CEO of Dignity U Wear.

  • Former Development Director of First Coast No More Homeless Pets.

  • Former Vice President of Business Development and Grant Specialist for CIC Planning Group.

  • Former Executive Director of the Flagler County Education Foundation.

  • Former Board Chair and Interim Executive Director (six years) of the open admission shelter/animal control Flagler Humane Society. 

  • Former Education Director and Development Manager for the Pacific Whale Foundation.

  • BS, Purdue University, psychology and business communications

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Julie bio

Julie Snyder

Project Consultant for Humane Network

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  • Projects and Special Events Consultant at Nevada Humane Society.

  • Grants Manager at Nevada Humane Society.

  • Director of Development at READ Global.

  • Vice President of Marketing for Backroads Active Travel.

  • Editor of World Airways Inflight Magazine.

  • Publisher of Northern California Visitors Guide.

  • Director of Denver United Way Voluntary Action Center.

  • Director of Volunteers for Denver Juvenile Court.

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Laurie D. Daily

Project Consultant for Humane Network and Instructor for University of the Pacific Animal Shelter Management Certificate program

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  • Past President and Board Member at Humane Society of Stanislaus County.

  • Former Program Manager for community spay/neuter clinics and pet food pantry.

  • Former Board Member at Central California Flyball & Agility Association.

  • Former Director of Development and Adoption Coordinator at Animals at Risk Care Sanctuary

  • Founder of My Bull Heaven Pit Bull Advocacy, Resources & Rescue.

  • Former Domestic Violence Hotline Counselor at HAVEN Women’s Center.

  • Not-For-Profit Management Certification.

  • Lifesaving-Centered Animal Shelter Management Certificate Program from University of the Pacific

  • Instructor for University of the Pacific’s Animal Shelter Management Certificate Program

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Lauri bio
Karen bio

Karen Green, CAWA

Expert Consultant for Humane Network, Organizational Culture and Communication

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  • Executive Director of the Cat Adoption Team (CAT), the largest cat-focused organization in the Northwest (10 yrs).

  • Former Senior Director of the Alliance for Contraception in Cats & Dogs (7 yrs)

  • Former Assistant Director of the National No More Homeless Pets program at Best Friends Animal Society (5 yrs)

  • Former Helpline Manager at Best Friends Animal Society (5 yrs)

  • CAT named one of the 100 Best Nonprofits to Work for in Oregon the past seven consecutive years

  • Member (2012 to current) and facilitator (2019-2021) of the Leadership Committee of the Animal Shelter Alliance of Portland

  • Frequent conference and webinar speaker

  • BA in Organizational Communication and Certificate in Conflict Resolution and Mediation from Marylhurst University​

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