About Us

stanislaus

Bonney_Small

Bonney Brown, President and Principal Consultant

Work Experience:
• Executive Director of Nevada Humane Society (6 years)
  o Led open-admission shelter handling over 10,000 animals annually
  o Sustained 94% communitywide save rate for over 4 years (communitywide intake: 16,000)
  o Increased adoptions by 53% for dogs and 84% for cats in first year
• National Campaign Director for Alley Cat Allies (2 years)
• Chief Operating Officer, National No More Homeless Pets Director and Communications Director for Best Friends Animal Society (7 years)
• Founder and Executive Director of Neponset Valley Humane Society (7 years)
• Retail manager and buyer, Lord & Taylor and Filene’s (10 years)
Recognition:
• 2012 Maddie’s Fund Community Lifesaving Award
• 2009 Henry Bergh Leadership Award
• 2007 No Kill Advocacy Center’s Shelter Director of the Year Award
Other Experience:
• Author of grassroots fundraising and management manuals for humane organizations
• Frequent speaker at national and regional conferences
• Professor, University of the Pacific Shelter Management Certificate Program
Education:
• BFA, Boston University, 1980

Diane_Small

Diane Blankenburg, CEO and Principal Consultant

Work Experience:
• Community Programs & Development Director of Nevada Humane Society (6 years)
  o Helped lead open-admission shelter handling over 10,000 animals annually and producing a 94% community-wide save rate
  o Developed animal help desk and successful adoption promotions; dramatically increased volunteer support to over 7,000
  o Created signature fundraising events and programs
• Katrina Rescue and Recovery Director for Alley Cat Allies (2 years)
• Network Director for Best Friends Animal Society (3 years)
• Project Manager for Computer Sciences Corporation (2 years)
• Founder and Lead Consultant for Teaming Technologies (5 years)
• Department Manager & Software Engineer for General Dynamics (10 years)
Recognition:
• 2012 Maddie’s Fund Community Lifesaving Award
Other Experience:
• Author of weekly column for Reno Gazette Journal and Times Picayune 6 years)
• Frequent speaker at national and regional conferences
• Professor, Webster University (three international campuses)
• Professor, University of the Pacific Shelter Management Certificate Program
Education:
• BA/MBA, University of San Diego, 1979/1993

Mitch_Small

Mitch Schneider, Expert Consultant

Work Experience:
• Manager of Washoe County Regional Animal Services (3 years)
  o Oversaw shelter handling for over 11,000 stray animals annually
  o Revamped dispatch process for increased efficiency
  o Sustained 94% communitywide save rate
  o Implemented progressive, lifesaving programs
• Field Services Supervisor of Washoe County Regional Animal Services (4 years)
  o Produced returned-to-owner rate of 65% for dogs 7% for cats
  o Handled over 30,000 calls for service annually while dramatically improving citizen satisfaction with animal services
• Senior Animal Control Officer for Eden Prairie Police Department (15 years)
• Animal Control Supervisor for City of Rosemount and Dakota County (5 years)
• Board Member of Minnesota Animal Control Association
• Program Director for Nevada Humane Society’s G. I. DOGS program that transforms abandoned animals into service dogs for disabled veterans (2 years)
Recognition:
• 2012 SPCA of Northern Nevada’s Leadership Award
• 2012 Maddie’s Fund Community Lifesaving Award
• 2009 Henry Bergh Leadership Award
Other Experience:
• Frequent speaker at international and national conferences including NACA and International City/County Management Association’s National Alliance-for-Innovation Conference

Kelley_Small

Kelley Bollen, MS, CABC, Expert Consultant

Work Experience:
• Director of Animal Alliances, LLC in Northampton, Massachusetts
 o Specialized in shelter behavioral care for past 15 years
 o Conducted and published peer-reviewed research on shelter dog behavior assessments
  o Conducts educational seminars for the pet-owning public, veterinary staff, and shelter personnel
  o Consults with animal shelters across the country on stress reduction, enrichment, safe animal handling, and canine behavior assessments
  o Consults with private pet owners regarding animal behavior issues
• Consultant (and former Director of Behavior Programs) for the Maddie’s Shelter Medicine Program at Cornell University’s College of Veterinary Medicine
Education:
• Certified Animal Behavior Consultant (International Association of Animal Behavior Consultants)
• Professional member of the Association of Pet Dog Trainers
• BS, State University of New York, Wildlife Biology, 1992
• MS, University of Massachusetts, Animal Behavior, 2000
Other Experience:
• Member of the Shelter Medicine Program Steering Committee at Cummings School of Veterinary Medicine at Tufts
• Animatch Program Behavior Coordinator, Massachusetts Animal Coalition
• Animal Control Officers of Massachusetts (ACOM) Academy Instructor
• New York State DCO/ACO Instructor
• Frequent speaker at conferences including ASPCA/Maddie’s Fund Cornell Shelter Medicine Conference
Our Clients and Places We Have Consulted

• Best Friends Animal Society
 o San Antonio, TX
 o Tucson (Pima County), AZ
 o Salt Lake City, UT
 o New York, NY
 o Atlanta, GA
 o Jacksonville, FL
 o Albuquerque, NM

• Alley Cat Allies
 o Charleston, Virginia
 o Bay Minnette, AL
 o Lee County, FL
 o Stanislaus County, CA

• Field Haven Feline Center, __, CA
• Multnomah County Animal Services, Portland, OR
• Roice- Hurst Humane Society, __ Junction, CO
• Animal Foundation, Las Vegas, NV (in conjunction with UC Davis Koret Shelter Medicine Program)
• Kansas City Pet Project, Kansas City, MO (courtesy of the ASPCA)

Speaking Engagements

Our consultants have spoken at:
• Humane Society of the United States National EXPO (Brown, Blankenburg, Bollen)
• No-Kill Conference (Brown)
• No More Homeless Pets Conference (Brown, Blankenburg, Schneider)
• New Mexico Pets Alive Western States No Kill Conference (Brown, Schneider)
• New Mexico Humane Conference (Blankenburg)
• No Kill Hawaii Conference (Blankenburg)
• Great Shelters Conference (Blankenburg)
• Animal Grantmakers’ Conference (Brown)
• Alley Cat Allies Conference (Brown)
• Spay USA Conference (Brown, Blankenburg)
• No-Kill Austin Conference (Brown)
• PETsMART Charities Feline Forum (Brown, Blankenburg)
• Building a No-Kill South Florida Conference (Schneider)
• New England Federation of Humane Societies Conference (Brown)
• Alliance for Innovation’s Transforming Local Government Conference (Brown, Schneider)
• University of Florida Shelter Medicine Conference (Brown)
• San Antonio Area Foundation Let’s Talk About It Conference (Brown, Schneider)
• National Animal Control Association (Brown, Schneider)
• ASPCAPro Webinars (Brown, Blankenburg, Bollen)
• Cornell Shelter Medicine Conference (Bollen)
• Ontario SPCA Educational Conference (Bollen)
• Australian G2Z Summit (Schneider)

Media Coverage

Our work has been covered by:
• USA Today
• MSNBC
• San Francisco Examiner
• Best Friends Magazine
• American Dog
• Bark Magazine
• Friends of Animals Action Line
• Maddie’s Fund’s The No-Kill Nation
• No-Kill Solutions
• American Dog
• Bark Magazine
• San Francisco Examiner
• Animal Sheltering Magazine
• Cat Fancy
• Rescue Me

Humane Network Team

Bonney Brown, President and Principal Consultant
Full bio

Diane Blankenburg, CEO and Principal Consultant
Full bio

Mitch Schneider, Expert Consultant
Full bio

Kelley Bollen, MS, CABC, Expert Consultant
Full bio

Our Clients and Places We Have Consulted
Our Clients and Places We Have Consulted

Speaking Engagements
Speaking Engagements

Media Coverage of our Team
Media Coverage of our Team